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Privacy Policy

Introduction

At Beyond Boundaries, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it. This Privacy Policy explains what data we collect when you use our website, how we use it, and the rights you have under UK data protection law.

By using our website, you agree to the practices described in this policy.

Who We Are

Beyond Boundaries is a UK‑based retailer specialising in high‑quality running gear and performance essentials. For the purposes of UK data protection law, we act as the data controller of your personal information.

If you have any questions about this policy or how your data is handled, you can contact us using the details on our Contact page.

Information We Collect

Information you provide directly

When you interact with Beyond Boundaries, you may provide us with:

  • Your name

  • Email address

  • Delivery and billing addresses

  • Phone number

  • Payment details (processed securely by our payment provider)

  • Order information

  • Any messages or enquiries you send us

Information collected automatically

When you browse our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages visited and time spent on the site

  • Cookies and tracking data (see “Cookies” section below)

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Provide customer service and support

  • Send order confirmations and delivery updates

  • Improve our website and shopping experience

  • Detect and prevent fraud

  • Comply with legal obligations

We only use your information where we have a lawful basis to do so, such as fulfilling a contract, obtaining your consent, or meeting legal requirements.

Sharing Your Information

We never sell your personal data.

We may share your information with trusted third‑party partners who help us operate our business, including:

  • Payment processors

  • Delivery and courier services

  • Website hosting and ecommerce platforms

  • Analytics and marketing tools (where consent is given)

These partners only receive the information necessary to perform their services and must keep it secure.

Cookies

Beyond Boundaries uses cookies to:

  • Improve your browsing experience

  • Analyse website performance

  • Personalise content and product recommendations

You can manage or disable cookies through your browser settings. Some features of the site may not function properly without them.

How We Store and Protect Your Data

We take data security seriously. Your information is stored securely and protected against unauthorised access, alteration, or disclosure.

We keep your data only for as long as necessary for the purposes outlined in this policy, or as required by law.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict how your data is used

  • Withdraw consent where processing is based on consent

  • Request a copy of your data in a portable format

To exercise any of these rights, simply contact us.

Links to Other Websites

Our website may contain links to external sites. Beyond Boundaries is not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how Beyond Boundaries handles your data, please get in touch using the contact details on our website.

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